Billing Representative - Patient Financial Services RiverBend Annex

Company Name:
Req ID:
About PeaceHealth
PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 800 physicians and providers, a comprehensive laboratory system, and nine medical centers serving both urban and rural communities throughout the Northwest. In 1890, Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues to serve communities when invited to do so with a spirit of collaboration and stewardship. This is The Spirit of Healing-The Spirit of PeaceHealth.
PFS RBA (8360)
Responsible for multiple phases of billing process and to ensure acceptable cash flow and appropriate days in receivable by timely follow-up and resolution of balances owed by third party payers and patients. This position is on the Customer Service team, assisting laboratory patients with their questions regarding their bills. This is a 7-person team. Each member takes approximately 85 calls per day
1, Perform billing function which may include all or some of the following: data enter billing information; prepare initial billing including recording any discrepancies onto permanent record; post payments into billing system; provide billing and account information to patients, clients and insurance companies; reconcile and prepare daily bank deposits and receipts.
2. May be responsible for Daily account follow up
3. May be responsible for taking new information and updated accounts and opening accessions.
4. Submission of timely and accurate billing.
5. Research and resolve credit balances, missing payments and unposted cash as appropriate.
6. Responds to and maintains correspondence.
7. Responds to customer inquires in a timely and professional manner
8. Communicates appropriately with insurance companies, patients, co-workers and supervisors
9. Resolve insurance claim rejections/denials and remedy expediently.
10. Meets minimum productive standards and assists with departmental coverage as needed.
11. Performs other duties as assigned.
o High School Diploma or equivalent required.
o Minimum of one year experience in a medical setting, data entry of clinical financial system preferred. Formal training or college coursework in lieu of experience will be considered.
o Knowledge of insurance processes, collection procedures and regulations preferred.
o Proficient use of computers including Microsoft Office applications
o Must be proficient in 10-key by touch and keyboarding skills.
o Ability to operate other general office equipment
o Excellent spelling and grammar
o Excellent phone and customer service skills
o Must be able to mange conflict, communicate effectively and professionally, and meet time sensitive deadlines.
o Able to work without supervision, but know when to consult with supervisory personnel for assistance in determining appropriate actions
o Strong organizational skills with the ability to prioritized and meet deadlines
o May require knowledge of Medicare and Medicaid.
Springfield, OR
Job Category:
Accounting/Finance/Revenue Cycle
Shift Length:
8 Hours
Work Type:
Full Time
Salary range starts at:
Required Certifications/Licensure:
The above information on this description has been designed to indicate the general nature and level of work performed within this job class. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.
To learn more about PeaceHealth, please visit us on Facebook or LinkedIn .
Posting Notes: Springfield, OR -- Accounting/Finance/Revenue Cycle -- Full Time -- PATIENT ACCOUNTING
Company Description:
As the premiere health care system in the Northwest, consistent with our mission and heritage, PeaceHealth is known for a healing culture that is patient-centered and family friendly. At PeaceHealth, the fulfillment of our Mission is our shared purpose. It drives all that we are and all that we do. To those who embrace the spirit of these words and our commitment to Exceptional Medicine and Compassionate Care, we offer the opportunity to learn and grow as a member of the PeaceHealth family. Join our team of caregivers who serve patients and their families to provide healing care for the mind, body and spirit.

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