Knowledge Engineer

Company Name:
Symantec Corporation
Knowledge Engineer/Springfield, OR
Build, maintain and use knowledge-based systems. Collect and analyze data for projects and departmental needs, create reports, scorecards and dashboards to analyze performance and results of projects and on-going business. Work with and support projects that require the collection and analysis of data. Collect and help to create reporting requirements for projects and departmental needs. Create requirements for tools and infrastructure to enable the collection of the data as required by the reporting requirements. Create reports, scorecards and dashboards that help analyze performance and results of projects and ongoing business. Provide analysis of collected data as requested by business or project groups. Maintain a close working relationship with internal and external stakeholders and develop a strong understanding of key aspects of business processes. Help prioritize and plan projects so that appropriate data analysis can take place in order to ensure measurability of success. Identify and document opportunities for process efficiencies. Assists in the development of web analytic reports which enables company to optimize its web content. Discover underperforming areas of the site or opportunities to improve performance and enhance customers online experience. Extract, manipulate and present data using SQL, Site Catalyst, Discover, Excel. Act as a subject matter expert on assigned customers data, as well as our common processes and methodologies.
Employer will accept Bachelor s degree in Computer Science, Engineering, or related technical field and 1 year of work experience in job offered or 1 year of work experience in an analyst related occupation.
To apply submit resume to . Must reference job title and job code KEOR2314 when applying.

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